ATTENTION

From 16 December 2024 to 9 January 2025

no dispatch will take place.

In addition, we will be moving to a new shop system during this time,

where each visitor will then have to register again.

We can only offer the items that are actually available.
Inquiries won't help.

As always in life, first come, first served. 
If there are a lot of orders, there can be queues. 
And even if people complain in the queue, it still doesn't go any faster.



NOTE

Where are my goods?

At the moment, we cannot give exact shipping times. 
It goes in most cases with normal speed, post 3-5 working days,
but in some European countries it sometimes takes up to 4 weeks or more for the parcels to arrive.
There are now additional customs controls to England, which only increases shipping times. 
Unfortunately, due to the current increase in orders, the processing of your order may be delayed.
We also don't have time to constantly answer questions about whether the money has been received yet. We will get back to you when the order is processed.​

After shipping you will receive a shipping confirmation with tracking number.
Then we have no influence on transport times or transport routes.
An enquiry request will be accepted after 36 days at the earliest. 
According to a written statement from Swiss Post, transport times of up to 2 months are considered normal postal delivery times, including any return time.
It is also currently taking around 6 months until we receive a result for the enquiry request.