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Information on this site can be considered a substitute for professional medical care by a qualified practitioner in any case.
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stands here since 30.12.2020

From 06 January we will make up for our Christmas holiday. 
From 06 to 31 January there will be no shipping and no processing of orders.

Orders will be possible again from 23/24 January.


2021 can only get better, 
we certainly wish it for all our customers
and visitors to our website. 


Sometimes the mail works very slowly.
At the moment we are not able to give exact delivery times. 
In most cases it works at normal speed, 
but to Austria and the Benelux countries it sometimes takes up to 4 weeks or more until the parcels arrive.
To England a parcel took 3 months to arrive. 
We have no explanation for this, even if everyone apologises with COVID-19, and we have no influence on it. 

After shipping you will receive a shipping confirmation with tracking number.
Then we have no influence on transport times or transport routes.
We can submit a search request at the earliest after 30 days. As long as this is considered a normal post, including any return time.
It also takes about 6 months until we receive a result for the research application.