WELCOME


  

 

As always in life, first come, first served. 
If there are a lot of orders, there can be queues. 
And even if people complain in the queue, it still doesn't go any faster.



NOTE

Where are my goods?

At the moment, we cannot give exact shipping times. 
It goes in most cases with normal speed, post 3-5 working days,
but in some European countries it sometimes takes up to 4 weeks or more for the parcels to arrive.
There are now additional customs controls to England, which only increases shipping times. 
Unfortunately, due to the current increase in orders, the processing of your order may be delayed.
We also don't have time to constantly answer questions about whether the money has been received yet. We will get back to you when the order is processed.​

After shipping you will receive a shipping confirmation with tracking number.
Then we have no influence on transport times or transport routes.
We can submit a search request at the earliest after 36 days. As long as this is considered a normal post, including any return time.
It also takes about 6 months until we receive a result for the research application.